You Can Now Text Alaska Airlines’ Customer Service
Keeping up with modern times, Alaska Airlines has recently rolled out a new service that customers are loving so far. After discovering that 70% of their customers were contacting the airline through their mobile devices, Alaska Airlines realized there was a void that they could be filling.
While Alaska Airlines already has an easy-to-use mobile app that allows customers to check in, select seats, access paperless boarding passes, pay baggage fees, and even book future flights, the airline has added a new service to make flying even easier.
Passengers with upcoming travel itineraries with Alaska Airlines can now text 82008 to be connected with a customer service representative to receive important flight information. The representatives can answer travel questions about flight statuses, real-time flight delays, schedule changes, and other general policy questions. They can also provide Milage Plan and frequent flyer information, as well as arrange requests for accessible travel services.
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