This New Budget Airline Is Leaving Passengers Stranded At The Airport

One new budget airline is leaving American passengers stranded at their gates.

Level is a new airline that made waves when it launched a year ago due to its cheap ticket prices and routes from the U.S. to Europe. However, reports are beginning to circulate that the airline has been dishing out last-minute cancelations and selling tickets to flights that don’t exist.

Customers are reporting that their flights are being canceled, even after they’ve boarded the plane, and that emails alerting them to flight updates aren’t being received.

The airline says that it has been communicative with its customers and all cancelations have occurred for good reasons.

If you book a flight with Level, you might want to spring for travel insurance until the new airline can sort out the hiccups in its scheduling system.